FAQ
Questions we get most often
The things people usually want settled before ordering cloth by the metre.
By the metre. Each product states its minimum order and its cutting increment on the product page — most can be cut in half-metre steps.
The Size Guide lists estimates for several garment types on a 115 cm width. Treat those as starting points; directional motifs usually need extra.
Gsm is grams per square metre, a measure of fabric weight. The higher the number, the heavier and thicker the cloth. Fabrics between 120 and 140 gsm tend to be light and fluid, while 200 gsm and above feels noticeably more structured.
Not exactly. Every screen renders colour differently, and dye lots vary between production runs. We include a macro view of the weave to help, and swatches can be requested through the contact page.
Natural fibres such as cotton generally shrink on the first wash. We recommend washing the cloth before cutting if you are sewing a garment.
The checkout page offers bank transfer, virtual account, e-wallet, and cash on delivery. In this demonstration build none of them is connected to a payment gateway, so no money is taken.
Transit estimates for each service are shown at checkout. Those figures are working-day estimates and exclude the time needed to prepare the order.
Cut-to-order fabric cannot normally be returned, unless there is a material defect or the wrong item was sent. The details are on the Returns & Exchanges page.